We help our clients with profitability and efficiency improvements throughout the whole transformation. In order to achieve sustainable competitiveness in a world driven by continuous change, the need for companies to work with efficiency improvements is high. By focusing on concrete results, you ensure that the expected effects are achieved. Create lasting efficiency in your business to maintain competitiveness and increased profitability.
In order to succeed with cost savings and create lasting results, a strong commitment and a common view on how to proceed forward is required from the organization. One of the major challenges is to dare challenge the current way of working, and to find new creative solutions that utilize innovative technologies. Knowledge is often found in your own organization, and it can be released with the help from an external management consultant.
From our experience, successful cost reductions are achieved when an organization has a joint view of the need for change, while those affected by the change understand and accept the underlying forces. Axholmen has many years of experience supporting organizations with their own unique transformation initiatives as well as overall cost reduction programs. We know how to successfully unify the organization behind a common objective that clearly tells what the change will entail, and where the approach chosen is adapted to the organization’s unique needs.
In order to achieve high efficiency, the resources used have to be used in the best possible way. By reviewing e.g. the mix of employment, introduce work rotation and create effective work schedules – or increase flexibility with help from staff agencies or subcontractors – the use of resources and staff planning can be optimized.
Our experience, however, is that many companies fail to challenge the demand for staff. In order to achieve high staff efficiency, staff demand also needs to be optimized against availability.
Axholmen has substantial knowledge and experience in resource planning and the various methods available to understand the demand for staff – as well as its potential for improvement, such as internal benchmarking combined with data-driven modelling. Based on the understanding for staff demand, suitable arrangements can be identified. This includes automation, elimination of activities that do not add value and planning of non-time-sensitive activities.
We have extensive experience of supporting procurement organizations in their strive towards becoming a strategic value-adding function and the often sought after business partner. Depending on their maturity and needs, Axholmen supports in many areas. We have long experience from strategy and organizational development – for example to develop the role of procurement function and its agenda, as well as designing suitable structures; by designing the procurement organization and their processes, or to further develop category control, for example. Further on, we help with efficiency improvements – from analysis and identification of purchasing savings (either per category or as a program), all the way to implementation and negotiation. Our experience is that the greatest savings are achieved through the combination of commercial improvements and optimization of what (content) and how much (the internal demand) the business buys. We also advise in Supplier Relationship Management (SRM), by developing frameworks and control for SRM and segmenting suppliers.
Investing sufficient time and effort in anchoring within the organization is a key for success and enables the desired results to be achieved more quickly. This article highlights the importance of anchoring before starting a change journey.
The concept of category management in procurement is not new and has been developed and adopted by companies worldwide since the late 1980s, yet for various reasons a large percentage of companies fail to realise the full potential of category management. Developing a category strategy is one of the most important tools for companies to identify and deliver on their purchasing objectives.
Complex sourcing processes such as selection of outsourcing partner often represent large economic values and should reflect interests of many stakeholders. Here we share our key success factors for successful sourcing (and eventually implementation) of complex services and products
Costs that have increased over time relative to revenues, new market conditions or the need to release capital? There are many drivers to reduce a company’s costs. Whatever the reason and the inherent potential for the company, implementing a cost reduction program is usually associated with challenges.
Quality in customer service should ultimately be measured in long-term customer experience, efficiency, and sales. In this white paper, we list six tips for lowering costs, most of which also deliver a better long-term customer experience.
Axholmen has developed a qualitative tool to evaluate customer service functions at large companies to identify which area your company needs to focus on to improve customer experience and customer service as a whole
Axholmen shares five tips for a successful organizational design. As is often the case, it’s about setting clear goals, but also about not being overly cautious and daring to design towards the networked organization of the future.
A large share of the service sector is noticeably affected by the Covid crisis. Making it even more clear how important it is to have an efficient and sustainable resource planning. Axholmen share our view on the important first step toward optimized resource planning, focus on the resource need.
For many companies there is a large potential within resource planning, however, the area is rarely in focus of management and is often expected to function by itself. Successful and sustainable resource planning leads to advantages such as improved quality, higher customer satisfaction, increased productivity (about 10% according to Axholmen’s experience) and increased employee satisfaction, e.g. clarity of expectations of work tasks and time for professional training